Privacy Policy

At Luxury Chicago Limo, we are committed to protecting the privacy and security of our clients’ personal information. This Privacy Policy outlines how we collect, use, and protect your information when you use our website or services. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information necessary to provide you with our services. This information includes:

• Contact Information: Your name, email address, phone number, and physical address.
• Booking Information: Pick-up and drop-off locations, dates, times, and flight details.
• Payment Information: Credit card details and billing information, which are collected through a secure payment system.
• Communications: Any messages or correspondence you send to us, including emails, texts, and phone conversations.
• Usage Information: Information about how you use our website, such as your IP address, browser type, and browsing activity.

2. How We Use Your Information

We use the information collected to:

• Provide Services: To confirm bookings, schedule rides, and communicate with you about your reservations.
• Improve Our Services: To analyze service usage and improve our operations.
• Customer Support: To assist you with any inquiries or issues related to our services.
• Billing and Payments: To process payments for our services securely.
• Marketing: To send promotional emails, updates, and special offers. You can opt out of marketing communications at any time by following the unsubscribe instructions included in these emails.

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. However, we may share your information under the following circumstances:

• Service Providers: We may share your information with third-party service providers who help us operate our business (e.g., payment processors or customer support platforms).
• Legal Compliance: We may disclose your information when required by law or in response to a valid legal request.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new entity.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. While we strive to protect your information, no method of data transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal information, subject to certain legal or contractual restrictions.
• Opt-Out: You can opt out of receiving marketing communications from us at any time.

To exercise any of these rights, please contact us using the details provided below.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you use our site and allow us to improve our services. You can modify your browser settings to refuse cookies, but this may affect the functionality of our website.

7. Changes to This Privacy Policy

Luxury Chicago Limo reserves the right to update this Privacy Policy at any time. Changes will be posted on our website with the effective date indicated. Your continued use of our services after any modifications indicates acceptance of the updated policy.

8. Contact Information

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

• Phone: (312) 636-0026
• Email: info@luxurychicagolimo.com
• Address: 332 S Michigan Ave, #1300, Chicago, IL 60604

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Thank you for trusting Luxury Chicago Limo with your personal information.